- Orders are processed within 1–3 business days.
- Delivery times vary depending on your location. Estimated times are shown at checkout.
- You’ll receive tracking details by email once your order ships.
- We only ship to places where our products are legal. It is your responsibility to know the laws in your area.
Once we hand your package to the carrier, risk of loss passes to you. We are not responsible for courier delays or damages beyond our control.
- Items must be unused, in original packaging, and returned within 14 days of delivery.
- Perishable goods, digital products, and “final sale” items cannot be returned.
- Contact us at [email protected] with your order number and reason for return to start the process.
- Unless the product is defective or incorrect, you are responsible for return shipping costs.
- Refunds are issued back to your original payment method within 5–10 business days after we receive and inspect the return.
If your item is defective or damaged, we will replace it. Please email us with details and photos.
If your package arrives damaged, incomplete, or incorrect, contact us within 7 days of delivery with photos. We’ll investigate and provide a replacement or refund if appropriate.
You may cancel your order within 24 hours if it hasn’t shipped yet. Once shipped, our return/refund rules apply.
We may update this Shipping & Refund Policy as needed. Updates will be posted here. Continued use of the Site means you accept the new terms.
For questions about shipping or refunds, contact us:
[email protected]
Captain Seeds, 1209 MOUNTAIN ROAD PL NE STE N NM 87110 ALBUQUERQUE